Assistant Child Support Services DirectorTULARE COUNTY HR & DEVELOPMENT
Serve as assistant department head and assist in planning, directing, and managing the program and administrative functions of the department; provide overall administrative and programmatic direction in the absence of the Director; develop and implement goals, objectives, policies and priorities to maximize the efficiency and effectiveness of departmental operations; implement improvements, determine and recommend plans for establishing new service programs or major changes in methods or levels of service delivery; interpret federal and state program goals and procedures to ensure compliance; monitor and evaluate program funding opportunities, oversee preparation of grant proposals and oversee their implementation and administration; attend and conduct a variety of public meetings representing the department, explaining its goals, objectives and philosophy; serve as department liaison with the California Department of Child Support Services, governmental agencies and various interest groups; conduct staff meetings; review correspondence, reports, and other materials; develop and implement case work and business practices to improve departmental operations; assist in the preparation and administration of the department's annual budget; analyze and evaluate program results as related to objectives and policy guidelines; respond to difficult and complex complaints and requests for information; assure completion of reports for program activities and maintenance of accurate program records; oversee the development and maintenance of information management systems; supervise, train and evaluate department personnel; prepare policies, procedures, correspondence and reports.
Equivalent to graduation from an accredited college or university with a Bachelor's degree in business or public administration, psychology/sociology or related disciplines;
Three years experience performing duties in a public agency of which two years were in a senior level administrative or management position. This may include responsible supervisory, administrative, or managerial experience relating to the planning, organizing, and directing of various functions of a local child support agency.
Knowledge of: Government programs at the federal, state, or local level; principles of budget preparation and fiscal management; principles and practices of personnel supervision and evaluation; current training models and techniques; techniques of leadership, motivation, and group facilitation.
Skill/Ability to: Manage complex organizations, including goal setting, budget management, personnel, and long-term planning; provide effective leadership in directing department operations, preferably drawing upon skills gained in a child support program; manage automation efforts including the direction of systems development, maintenance, and operational efforts; analyze and manage systems resources, including hardware and software inventory; prepare and justify annual budgets; analyze and implement program mandates; analyze complex problems, recommend solutions, and take appropriate courses of action; establish and maintain cooperative working relationships with diverse interest groups including governmental agencies, community organizations, advocacy groups, and the general public; communicate effectively both verbally and in writing to a variety of individuals and representatives of governmental agencies, and community groups; prepare clear and comprehensive written reports; maintain and compile records; supervise, train and evaluate staff.
DESIREABLE EMPLOYMENT STANDARDS
Child support programs at the federal, state, or local level, including the establishment, modification, and enforcement of child support orders; federal and state civil and criminal laws and regulations applicable to the delivery of child support services; child support practices and procedures of the local courts.