General ManagerTharaldson Hospitality Management
The Visalia Holiday Inn Express is seeking an outgoing, performance-driven individual, who demonstrates excellent customer service and strong leadership skills! This new property is nestled within the foothills below the majestic Sierra Nevada, with easy access to many nearby attractions, and minutes away from HWY 198 and Route 99.
This property is owned and operated by Tharaldson Hospitality Management. Our goal is to maximize the operational quality and financial performance of our hotels, grow market share and enhance the performance of our hotels through the constant pursuit of superior levels of quality, efficiency and service. We offer competitive salaries, bonus plans, great benefit packages and the opportunity to grow with our organization! We continue to grow our portfolio by building new properties under franchise license agreements with Intercontinental Hotels Group, Marriott International and Hilton.
Manages hotel to ensure efficient and profitable operation by performing the following duties personally or through subordinate supervisors.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Functions:
Ensures compliance with company/franchise standards for personnel administration and performance, service to patrons, and room rates Delegates authority and assigns responsibility to all employees; supervises work activities of all employees Ensures staff received proper training for each position, including safety training and standard operating procedures Allocates funds, authorizes expenditures and assists Area Director in budget planning Monitors cost controls on a regular basis Performs duties of a Sales and Marketing manager including making marketing calls; attending community business functions; working with travel agents and direct bill accounts; and coordinating sales promotions Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance Answers patrons' complaints and resolves problems to maintain Guest Satisfaction Handles and resolves employee issues Conducts annual wage scale surveys and ensures employee wages follow wage and salary guidelines Adheres to all franchise and company procedures and regulations as well as standard operating procedures Ensures bank deposits are made daily, including weekends and holidays Ensures employee paperwork, work schedules and payroll are completed and submitted in a timely manner Audits daily reports and processes monthly paperwork Orders supplies and equipment as needed and in accordance to company procedures Available 24/7 with reliable transportation All other duties as assigned.