Inside/Outside Sales, Service, & Parts DepartmentDomries Enterprises, Inc.
Madera, CA Full time
Posted on May 4, 2018
Description: To learn about and become familiar with Domries products, and parts. To perform a variety of customer service duties related to the sales, service and delivery that meet the customer's needs. Ability to problem solve by having the customer describe the issue to determine the correct replacement, or spare part by inspecting the old one for a customer. Duties and Responsibilities - Greet customers courteously, in person or on the phone - Receive sales related calls and recommend the proper application of Domries' products - Provide timely, accurate and complete quotations to Domries' customers with follow up calls - Provide customers with estimated delivery schedule, warranty, or other information pertinent to the product purchased - Travel is required - Enter sales orders then track and follow up on customer orders to ensure delivery & commitments are met - Handle cancellations or changes in sales orders and communicate the changes with the related departments - Expedite issues by reporting to the General Manager Skills and Specifications - Background in agriculture with 4-5 years of sales experience - Excellent telephone skills - Ability to work well with customers and co-workers - Highly self-motivated individual - Excellent verbal and written communication skills - Able to accurately use measuring tools - Basic computer proficiency - Flexibility within assigned duties and ability to prioritize tasks - Clean driving record - List salary requirements Since 1924, Domries Enterprises Inc has been a premier manufacturer of specialty tillage implements. With over 90 years of designing and manufacturing experience, Domries has developed a reputation of building products with unsurpassed quality, durability and reliability. We are a privately owned business, currently with personnel of the second and third generations of the founder, Otto Domries. Our 100,000 square foot plant is situated on 12 acres in Madera, California.