Information Technology Analyst II
Information Technology Analyst II
SALARY: $5,708 - $6,965/month
DEFINITION: Under general supervision, performs semi-skilled and manual labor associated with the construction, maintenance and/or repair of streets, sewers, refuse services and other public
works operations; operates light and heavy equipment; and performs related duties as required.
DISTINGUISHING CHARACTERISTICS: The IT Analyst II is a full working journey/lead worker level in the class, technically proficient in performing their assigned duties at a high level of independence under minimal supervision. Employee may train, assign, and monitor work of Information Technology Analyst (Level I) and Information Technology Technicians.
REPRESENTATIVE DUTIES: Conducts medium to high level analysis to determine project requirements, takes lead in the implementation of assigned projects, monitors and performs limited enhancements as required to improve overall performance of IT resources. Has latitude to determine specific or specialized technology project needs, assigns IT resources, prepares cost analysis reports and budget impact statements and sets implementation timelines. Works closely with the IT Manager to develop and enhance access to IT resources. As project head will ensure project implementation stays on time and within budget. Works with IT manager to develop and present project scope and progress to department or division staff and follows up on action required. Under minimal direction from the IT Manager, will work closely with City staff to develop department or division IT resource needs and requirements. Will manage and maintain an IT resource inventory and replacement strategy. Will monitor and manage the backups and disaster recovery procedures in place to assure recovery of any hardware or data stored on City IT resources. Oversee the general operations of the Helpdesk and proper development of installation and user documentation, IT and User training and data storage of all IT specific hardware and application data files. Under minimal supervision, will provide client application support and server administration of assigned IT resources. Manage and support all aspects of user account management, computer name services, remote access, IP assessments, file storage management of department applications, files and server management. Manage and monitor all aspects of the City email system, internet access and content filtering. Under minimal supervision, will manage and support the City’s LAN/WAN/WWAN/Firewalls, assist in the design of new voice and data communication infrastructure networks; administer and support all voice/data communications equipment to assure proper access, availability and performance of the City’s IT resources; work closely with vendors and professional consultants to develop or resolve technology problems or enhance technology resources; evaluate and implement programs to automate and manage resources. Represents and supports the policies and procedures established by the City Council, City Manager, Department Heads, and Division Chiefs.
DESIRABLE Education and/or Experience:
QUALIFICATIONS: Graduation from an accredited college with a Bachelor’s degree in computer science or related field and 4-6 years of experience in information technology administration that includes LAN/WAN management, Microsoft Windows 10/11 desktop environments and Windows 2016/2019/2022, x32/x64 bit server technology. Expertise with Microsoft Office 365, Microsoft Azure, Active Directory, Group Policies, Internet Information Services, DHCP, DNS, anti-virus, and firewall technologies are highly desirable. Any combination of
training and experience that provides the desired knowledge and abilities will be considered.
Knowledge of:
Current technology principles, theories, techniques, and methods of information system analysis, processing and operations; wired and wireless LAN/WAN technologies and administration; Microsoft Windows desktop, virtualization and server OS environments, mobile, desktop and server applications; Geographic Information Systems (GIS), imaging and database design and technologies; Emergency Operations Center (EOC) procedures and operations; principles of financial records management, project management, supervision and training.
Ability to:
Assess City and the various departments’ technology requirements; estimate project costs, resources required and implementation timelines; operate standard Windows desktop, server and communication technology; direct, evaluate and supervise the work of assigned personnel; write technical reports, and documentation, memoranda, e-mail and complex instructions; communicate effectively on technical issues with individuals of varying degrees of computer literacy; collect and analyze data; establish and maintain cooperative working relationships.
SPECIAL REQUIREMENT: Possession of or ability to obtain and maintain a valid California Driver’s License.
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SELECTION: The selection process will include a competitive assessment of the application submitted for this recruitment by the candidate. A screening committee will evaluate the qualifications of each application meeting the specified requirements for the position. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview, and the decision of the screening committee is final. It is the applicant’s responsibility to submit all evidence of qualifications noticed in this recruitment flyer by the deadline. Applicants will receive written notification regarding results for all phases of the recruitment up to the establishment of the Eligibility List, if applicable. Candidates will be notified in writing of the date and time of scheduled interviews and/or tests. The City of Porterville reserves the right to alter the testing process at any time, without notice, as needed.
SPECIAL CONDITION: Candidates recommended for hire will be required to undergo a background reference, fingerprint check, pre-employment physical, and drug screen.
The City of Porterville is an equal opportunity employer (EEO) and is compliant with the Americans with Disabilities Act (ADA). If you believe you need accommodation under the ADA in the testing process for any position for which you intend to apply, please contact the Human Resources Division at (559) 782-7441 to request such accommodation. The City prohibits discrimination on the basis of race, color, religion, creed, sex, national origin, ethnicity, age, disability or medical condition, Acquired Immune Deficiency (AIDS/HIV) or AIDS related conditions, political affiliation, sexual orientation, ancestry, marital or domestic partner status, gender identity, parental status, veteran status, height, weight, or any other basis protected by law.