Utility Billing Supervisor

Utility Billing Supervisor

Salary: $50,881.82 - $64,932.04 Annually

Overview

Under general direction, plans, manages and oversees the activities of the Utility Billing Division; oversees all aspects of billing, payment collection, cash balancing and customer relations; develops and maintains utility billing procedures and work load assignments; coordinates activities with other City departments and the public; supervises assigned staff; performs other related duties as required. 

Primary Responsibilities

The Utility Billing Supervisor is the supervisory level class within the Utility Billing Division and exercises considerable independent judgment in supervising, coordinating and monitoring the work of staff assigned to the Division. The incumbent is expected to ensure work quality and accuracy, and oversee the maintenance of appropriate accounting records. This classification is distinguished from the next lower level classification of Accounting Technician III by the performance of overall administrative responsibilities for the Utility Billing Division and by the level of staff supervision assigned.  

Minimum Qualifications

• At least five (5) years full time work experience in municipal billing including two (2) years of lead or supervisory work
• A high school diploma or equivalent
• Possession of a valid Class C California driver’s license, or equivalent license from another issuing government entity.