Customer Service Representative
AgCountry Farm Credit Services
Langdon, ND
Full-time
Call Center / Customer Service
Posted on August 13, 2019
We are seeking a part-time Customer Service Representative in our Langdon, ND office working approximately 16 hours per week year-round.
Primary Duties and Responsibilities:
- Present a professional and welcoming image of AgCountry to customers, office visitors, and callers.
- Responsibilities may include opening/closing the office, answering the telephone, maintaining the reception area, office mail, etc.
- Develop and maintain positive customer relationships. Ensure timely, thorough, and responsive service that exceeds customer expectations.
- Establish and continue open communication with customers to enable identification of needs and expectations.
- Represent AgCountry as a provider of a broad range of financial services, and refer to appropriate team members for follow-up.
- Obtain a firm grasp of AgCountry’s Customer Relationship Management System.
- Enhance overall branch operations through efficient administrative support.
Required Qualifications:
- High school degree.
- Ability to communicate effectively with customers and co-workers.
- Ability to utilize computer technology and a wide variety of software, including word processing, spreadsheet and database applications.
- Ability to organize work and prioritize in order to balance competing demands for time and attention.
At AgCountry we offer competitive salaries, first rate benefits and career development opportunities!
Closing Date: August 28, 2019 7PM CT
"We Bring More to Your Table"
EEO/AA/M/F/Veteran/Disability.